The “Cheers” Effect
A dental practice where everyone knows your name
When you come into Zöe Dental for dental procedures in Asheville, don’t be surprised when the receptionist greets you by name. The office staff works hard to make you feel comfortable and welcome, and recognizing you on sight is an important part of the friendly feeling you get when you come in.
It can be stressful enough to come into a dentist’s office. Few dental procedures in Asheville are actually fun — not many people even look forward to a dental cleaning. So to reduce that stress and help you relax, the staff at Zöe Dental goes the extra mile and takes the time necessary to learn your name and use it! You’re not just a patient; you’re part of our extended family.
You’re More Than a Name
At Zöe Dental, you’re not just a name on a chart. You’re the person our staff wants to please. Our whole team is friendly, outgoing and sincere, and they really do want to get to know you. Learning your name isn’t some trick; it’s the first step in getting to know you.
The Zöe Dental team strives to be like the characters in the iconic TV show Cheers. When you’re with friends, you feel more comfortable talking. You can tell the hygienist about the pain in your molar or the problem you had trying to eat corn on the cob. It makes your whole visit more pleasant.
How We Do It
Because everyone at Zöe Dental — from the receptionist to the practice manager to the hygienist and the dentists — cares about your dental health and well-being, we spend time getting to know you. That’s the first step in a multi-step process. When you come in for your first appointment, you’ll meet with one of our clinicians in a private office to talk about your concerns, your health and your goals for your visit.
We listen. If you suffer anxiety when you come in for any dental procedures in Asheville, tell us. Everyone will take extra precautions to make you feel comfortable. If you don’t want to hear anything when you’re in the chair, you can have headphones to listen to soothing music instead. The point is that the Zöe Dental staff goes out of its way to help you relax.
Morning Meetings Make the Difference
Every morning, before Zöe Dental opens its doors, the whole team meets to review the day ahead. A day of dental procedures in Asheville starts with the whole team looking at the names of each patient scheduled. The dentists discuss your preferences and what everyone needs to do to make you feel welcome and appreciated.
And it works. Our patients are delighted to be greeted by name when they arrive. They appreciate the little things that make the office visit a pleasant experience. The staff at Zöe Dental can do the same for you. If you want a dental practice that’s as friendly as that television tavern called Cheers, come in to our office for all your dental procedures in Asheville. You’ll get expert dental care, and everyone will know your name.
—Dr. Perry Stamatiades